Support Center

Excellent Customer Support Along with Great Products Makes for Life-Long Customers

Providing you with the support you need to be successful with SoMat products is our top priority. As such, you will be able to view answers to technical questions, in addition to end of life notices, our return and warranty policies all from within this Support Center. We have even provided links to download manuals and the latest eDAQ firmware .

We hope you find the Support Center helpful, however, if you have a support-related question that cannot be answered using these online resources please Submit a Support Request and we will be happy to assist you. As always, we welcome your feedback on how we can improve this site, or our customer service.

	Support Tips Just the FAQs...get the technical help you need now. Check out our Support Tips section to view answers to some of our most commonly asked technical questions.
	Manuals Download and view the eDAQ, eDAQ-lite and InField users manuals from our Resource Center.
	Software Download the latest TCE, InField and eDAQ firmware software releases from our Resource Center.
	Contact Support Via Phone at (800) 960-3273, Option 2 Request a Service Order Number for the return of your product(s) for calibration or repair Contact our Support Team to get answers to support-related questions
	Additional Resources SoMat 2100 End of Life Notice Warranty and Repair Policy